{"id":177,"date":"2024-08-26T22:30:40","date_gmt":"2024-08-27T03:30:40","guid":{"rendered":"https:\/\/www.vitamania.pe\/gluconature\/?page_id=177"},"modified":"2024-08-26T22:32:47","modified_gmt":"2024-08-27T03:32:47","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/www.vitamania.pe\/gluconature\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"<section id=\"title-block_d0aa23397bdd7f675348bbe1006a7637\" class=\"title\">\r\n    <div class=\"container\">\r\n        <h1>Libro de reclamaciones<\/h1>\r\n    <\/div>\r\n<\/section><div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><div class=\"wp-block-columns container is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f174-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"174\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/gluconature\/wp-json\/wp\/v2\/pages\/177#wpcf7-f174-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"174\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f174-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div>\n\t<h4>1. Identificaci\u00f3n del consumidor reclamante\n\t<\/h4>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tu-nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre Completo\" value=\"\" type=\"text\" name=\"tu-nombre\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tu-direccion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Direcci\u00f3n\" value=\"\" type=\"text\" name=\"tu-direccion\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tu-documento\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"tu-documento\"><option value=\"\">Tipo documento<\/option><option value=\"DNI\">DNI<\/option><option value=\"Carnet de extranjer\u00eda\">Carnet de extranjer\u00eda<\/option><option value=\"Pasaporte\">Pasaporte<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tu-nu-documento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"N\u00famero de documento\" value=\"\" type=\"text\" name=\"tu-nu-documento\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tu-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"tu-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tu-telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tel\u00e9fono\" value=\"\" type=\"tel\" name=\"tu-telefono\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<h4>2. Identificaci\u00f3n del pedido\n\t<\/h4>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"el-monto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Monto reclamado\" value=\"\" type=\"text\" name=\"el-monto\" \/><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion-pedido\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Descripci\u00f3n\" name=\"descripcion-pedido\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<h4>3. Detalle de la reclamaci\u00f3n\n\t<\/h4>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tipo-reclamo\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"tipo-reclamo\" value=\"Reclamo (Disconformidad relacionada a los productos o servicios)\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Reclamo (Disconformidad relacionada a los productos o servicios)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"tipo-reclamo\" value=\"Queja (Disconformidad no relacionada a los productos o servicios; o, malestar o descontento respecto a la atenci\u00f3n al p\u00fablico)\" \/><span class=\"wpcf7-list-item-label\">Queja (Disconformidad no relacionada a los productos o servicios; o, malestar o descontento respecto a la atenci\u00f3n al p\u00fablico)<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"mt-3\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion-reclamo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Descripci\u00f3n\" name=\"descripcion-reclamo\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion-solicitado\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pedido\" name=\"descripcion-solicitado\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div>\n\t<h4>4. Acciones adoptadas por el proveedor\n\t<\/h4>\n<\/div>\n<div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion-acciones\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Descripci\u00f3n\" name=\"descripcion-acciones\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n\n<!--<div>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"aceptacion\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"aceptacion\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Acepto las <a href=\"\/politica-privacidad\">Pol\u00edticas de privacidad<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/div>-->\n<div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Enviar\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-177","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - 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